Public Offer

User Agreement and Service Offer Agreement

Public Offer and Privacy Policy

To enter into an agreement on the provision of PRO_LNG services

 

The latest edition is dated August 03, 2023

 

This Public Offer is a public offer to conclude an agreement on the provision of information and consulting services and other products on the same terms for all visitors, posted on the website www.toolbox.pro-lng.com

It is not necessary to sign the contract to conclude it. It is sufficient to agree to the terms of this Public Offer by paying for the services or products of the Contractor (make Acceptance).

If you do not agree with the terms of this Public Offer and the Privacy Policy, you should not register on the site, pay for and use services, other products of the Contractor.

 

Performance by the site visitor of such conclusive actions as payment for services and other products of the Contractor is considered unconditional acceptance of this Public Offer.

 

1 BASIC TERMS

Internet resources of the Performer — an Internet site located at the domain address: www.toolbox.pro-lng.com or on subdomains, any other electronic service, mobile application, messenger of the Performer, including: Viber, Telegram, Zoom, etc., on which this Offer and information about the Contractor’s Services are posted and available to the Customer for Acceptance.

The Customer – is a person who made the Acceptance by paying for services or other products of the Contractor under the terms of this Public Offer and Additional Terms posted on the Contractor’s internet resources.

The Performer – is the owner of the online school website www.toolbox.pro-lng.com individual entrepreneur Kniazieva Ruslana Vladyslavivna (Tax No: 2584413142) and another person authorized by her to provide services on the basis of an agency or other contract.

Public offer and Offer – is a public offer of the Performer, published on the website or other Internet resource of the Performer, directed and addressed to any natural persons to enter into an agreement on the provision of paid educational services or products under the conditions specified in this Offer and in the additional conditions set forth on website and Internet resources of the Performer.

The offer can be made by sending a commercial electronic link to it to the Customer through messengers, e-mail, if the latter does not have the opportunity to read through the website or other electronic resource of the Performer.

Acceptance – is the full and unconditional agreement of the Customer with all the provisions of the Offer and Additional Terms, set out on the website or other Internet resources, which is carried out by the Customer through 100% payment for the Services of the Performer chosen by him. 

Services — educational services in the form of online training courses, including consulting and sales of info-products, information about which is posted on the website and which are provided by the Performer after the Customer has made the Acceptance in accordance with the terms of the Offer and Additional Terms. Services are provided remotely over the Internet by providing access to a personal account on the website or access to Services on other Internet resources of the Performer.

Services may include individual consultations, online training, courses, workshops, webinars, exchange of experience and information for LPG/LNG fleet interviews and tests, the aforementioned services may also include monthly receipt of information on news and updates on information resources Performer (subscription), the cost of which is determined on the Performer’s website and/or other Internet resources.

Closed club – in order to support customers, the online school creates a closed club on its resources. Conditions and tariffs are indicated on the electronic resource where the training takes place.

Information and consulting services – are the provision of individual consultations, online trainings, courses, webinars, exchange of experience and information for passing interviews and tests for the LPG/LNG fleet, the aforementioned services may also include monthly information on news and updates on the Performer’s information resources (subscription), the cost of which is determined on the Performer ‘s website and/or other Internet resources.

The contract – is a contract for the Performer to provide remote educational services and other products to the Customer on a paid basis, which comes into effect upon the Customer’s acceptance of this Offer on the terms and conditions set forth in it and in the Additional Terms posted on the Performer’s internet resources.

Additional conditions – information on the essential conditions for the provision of services and products of the Performer (name, content of the service / product, price, specific conditions of service packages, offers for installment payments, special promotions, access period, terms of provision, other conditions), which are posted on the website or other Internet resources of the Performer and is an integral condition of this Offer.

Additional conditions can be sent to the Customer by sending a message or a link to the Performer’s Internet resources by means of electronic communication (via messengers, e-mail, etc.). Additional conditions are valid until they are changed or set forth by the Performer on the website.

Registration – entry of personal data by the Customer on the website for the purpose of authorizing the account and obtaining access to the Services. After payment, the Customer gets access to the Services he paid for through the platform.

An account – is a set of personal data of the Customer, provided directly by him when registering on the website and related to providing access to the Services. The Customer’s account can be changed or deleted by him or by the Performer after the end of the term of providing services.

Content – ​​objects of intellectual property of the Performer and its partners, which are placed on the website and other Internet resources of the Performer (the mark for PRO_LNG goods and services, the design of the Site, course materials, lessons, texts, presentations, templates, audiovisual works, video courses, phonograms , images, other objects) to which the Customer gained access as a result of the Acceptance, as well as those that are publicly available on the Performers website and other Internet resources. Intellectual property rights to the Content, including property/non-property copyrights to the Content, are not transferred to the Customer.

 

Privacy and personal data protection policy

This Privacy and Personal Data Protection Policy describes how the of the site www.toolbox.pro-lng.com: (hereinafter – the website) collects, uses, transmits, stores personal data that we automatically receive when you use the site or use our services.

By using the website and our services, you understand that we will collect and use personal information about you in the manner, in the scope and for the purpose described in this Privacy Policy.

If you do not agree with any provision of the Privacy Policy, you have no right to use our services on websites that link to this Privacy Policy and must immediately stop using them.

 

2 SUBJECT AND PROCEDURE OF CONTRACT CONCLUSION

2.1. The Performer provides the Customer with Services, and the Customer undertakes to pay for and accept them in accordance with the terms of this Offer and the Additional Terms in effect on the date of Acceptance.

2.2. The form of providing services – is remotely without personal presence (online) through the Internet, by providing the Customer with access to the Services on the website and Internet resources of the Performer.

2.3. All essential conditions for the provision of Services are defined in this Offer and Additional Terms on the website, other Internet resources of the Performer or sent to the Customer by means of electronic communication.

2.4. In the case of payment by the Customer for services on terms that are no longer current on the date of payment, the Contractor shall notify the Customer of this, offer current conditions for the Services (if available), and refund the funds if the services cannot be provided. In this case, the responsibility and additional costs are borne by the Customer.

2.5. The terms of this Offer and the Additional Terms are binding on the Customer and the Performer from the date of Acceptance.

2.6. If the Customer does not agree with the terms of the Offer and/or the Privacy Policy, he is not entitled to accept the Offer.

2.7. If the Customer does not understand any essential conditions for the provision of Services, he is obliged to contact the Performer for their clarification before making the Acceptance. Otherwise, he does not have the right to claim that he was unaware of the terms of the provision of Services and, on this basis, to refuse the paid Services.

2.8. After Acceptance, the Customer is considered familiar with the terms of the Offer, and agrees with all the Additional Terms of Service provision.

2.9. The acceptance of the offer to conclude the Agreement (Acceptance) and the conclusion of the Agreement by the Customer is the implementation by him of 100% (one hundred percent) of the preliminary payment of the cost of the Service, which indicates the Customer’s accession to the Agreement in accordance with Art. 633 of the Civil Code of Ukraine and is equivalent to the Agreement signed by both parties.

2.10. The contract comes into effect from the date of Acceptance (payment), namely the receipt by the Performer of 100% of the payment for the Services to the bank account.

2.11. The Customer is obliged to inform the Performer of the personal information necessary for concluding the Agreement and providing services by filling out a form on the website or sending it to the Performer’s manager (name, phone number, email address, other data necessary to register an account on the website).

2.12. The privacy policy with rules for processing personal data is available on the website or other Internet resource of the Performer, and is an integral part of the Public Offer.

 

3 PROCEDURES FOR PROVIDING SERVICES

3.1. The Performer shall provide the Customer with Services after 100% payment under the terms of this Offer and Additional Terms current on the date of Acceptance.

3.2. The customer gets access to the Services within twenty-four hours from the date of Acceptance (payment), unless another time period is specified on the website or in the Additional Terms. The Customer is provided with access to the Services for the entire term of the Agreement (clause 10.1 of the Offer), unless otherwise specified on the website or in the Additional Terms.

3.3. Services are provided remotely over the Internet by providing access to a personal account on the website or access to Services on other Internet resources of the Performer.

3.4. The period of provision of Services is determined – the period required for the provision of a specific Service and specified in the Additional Terms on the website or other Internet resource of the Performer.

3.5. The Performer may change the content and design of the site and the Content at any time without prior notification or approval of the Customer.

3.6. In the event that during the Validity Period, the Customer gained access to the Service but did not use it through no fault of the Performer, funds are not returned and the Service is deemed to have been provided in a timely manner.

3.7. The customer is obliged to ensure high-quality Internet connection and check access to the Internet resources of the Performer by his own efforts and at his own risk.

3.8. The Performer has the right to involve partners, contractors and other persons in providing Services to the Customer. At the same time, the responsibility to the Customer is borne by the Performer.

 

4 PRICE AND PAYMENT FOR SERVICES

4.1. The Customer pays for the services in the national currency of Ukraine, in USD and EUR at the prices specified on the website or other Internet resource of the Contractor (in the Additional Terms) valid at the time of Acceptance.

4.2. Payments are made to the Performer’s bank account by bank transfer or through payment systems connected to the site or in another form as agreed by the Parties in accordance with the requirements of current legislation.

In the case of paying for services by bank transfer, you are obliged to inform about the payment made and send images of documents confirming payment for the Services to the e-mail address specified on the website.

4.3. Costs related to the payment of the Services (bank and payment system fees and currency conversion fees) are borne by the Customer, unless otherwise specified in the Additional Terms or in the payment data when making the payment.

4.4. In the event that the Customer pays for the Services by way of payment installments, the costs and responsibilities related to the installments shall be borne by the Customer at his own expense, unless otherwise specified in the Additional Terms.

4.5. The Performer is not responsible for the services of third parties regarding the use of payment instruments and operators of payment systems, and has the right to refuse the provision of Services to the Customer if the funds have not been credited to the Performer’s bank account. Any risks regarding the transfer of funds shall be borne by the Customer until the funds are credited to the Performer’s account.

4.6. The customer pays for the Services on the basis of 100% advance payment. The date of payment is considered to be the transfer of funds to the Performer’s bank account. In the event that the Customer made partial payment for the Services without consent to partial payment by the Performer, the Performer has the right to refuse to provide the Services and access to the Content until full payment is received or to return the amount of partial payment without agreement with the Customer.

4.7. The Customer may have several prices offers to the Performer for similar Services, the price of which may depend on: the number of hours of provision of the Services, on the informational component of the Service and/or on the term of provision. With the consent of the Performer, in the process of receiving the Service, the Customer has the right to choose a Service with a higher cost, subject to additional payment of the difference in the price of the Services. In this case, the provision of the Service, which is higher in value, is carried out on the next day after receipt of the additional payment.

 

5 REFUND POLICY

5.1. The Customer has the right to refuse the Services paid for by him within 14 (fourteen) calendar days from the date of Acceptance (payment) under the conditions defined below.

5.2. The Performer returns payment for the Services in the amount of 100% provided that the Customer: 1) did not use access and did not start using the Services and/or 2) did not access the personal account on the website 3) did not download/copy the Content.

5.3. The Performer has the right to withhold the cost of the Services actually provided to the Customer and the actual expenses incurred in connection with the refund.

5.4. In the event that the Customer received and used access to the Services, on the website or other Internet resources of the Contractor, or entered the personal account on the website, and copied/downloaded the Content, the Services of the Performer are considered provided (to the extent of open access) and payment is not subject to return.

5.5. The refund of the money received in the account for payment of the Services is carried out at the written request of the Customer, sent to the e-mail address indicated on the website of the Performer. The request for a refund must include: name, date and amount to be refunded, reasons for which the Customer requests a refund, confirmation of the absence of the conditions specified in Clause 5.2 of the Offer, details for the transfer of funds (the same from which the payment) and attached a copy of the document confirming the identity of the Customer (passport and individual tax number) and a copy of the document on payment for the Services.

5.6. The decision on refund or refusal to refund shall be made by the Performer within 14 (fourteen) days from the date of receipt by the Performer of the Customer’s written request.

5.7. The return of funds in the cases provided for in the Offer is carried out by the Contractor in the same form and to the same account from which the Customer made the payment, unless the Parties agree otherwise.

5.8. If the Application for refusal of Services and refund of funds is submitted by the Customer after the expiration of the period specified in Clause 5.1 of the Offer, the funds are not returned and the Service is considered to have been provided.

5.9. The Performer has the right to refuse the provision of Services to the Customer with a refund (which the Customer is notified of in writing) in the event of technical impossibility to provide the Services, as well as in the cases established by this Offer.

5.10. The Performer has the right to refuse the provision of the Services and/or to stop the provision of the Services at any time if the Customer is in arrears for the payment of the Services. At the same time, the Performer is not liable to the Customer for such termination. Also, the Performer has the right to limit access to the Services and/or Personal account until full settlement.

5.11. The Performer reserves the right to refuse to provide the Services and terminate the Agreement unilaterally without refunding the Customer, with the right to disconnect the Customer from access to the Services, Content, website and Internet resources, in the event of: publication by the Customer in public Internet resources, on the website the Performer, in comments or in chats during the provision of Services, inaccurate, false information about the Performer or the Services, inciting international conflicts, fraudulent actions in relation to the Performer, violation of property and non-property intellectual property rights regarding the Content, use of obscene language or expressions that otherwise degrade the reputation of the Performer and/or insult other site users, publication of information on the Performer’s internet resources that does not relate to the subject of the Services or distribution of advertising information about own business or third parties, as well as spam. If such a fact is discovered, the Customer has the right to collect from the Performer a fine in the amount of 100% of the cost of the paid Services and compensation for damages.

5.12. The Performer reserves the right to refuse the provision of Services and terminate the Agreement unilaterally, including closing access to the Services and Content and the account without refunding the Customer in the event of the fact that the latter has transferred access to the personal account on the website to third parties, Content instead of itself or along with itself, including by transmitting an individual link (URL). If such a fact is discovered, the Customer has the right to collect from the Performer a fine in the amount of 100% of the cost of the paid Services and compensation for damages.

5.13. The Contractor has the right to restrict the Customer’s access to the Services and personal account on the website and refuse to provide services if the Customer has provided inaccurate personal information for the registration of the Account.

 

6 RIGHTS AND OBLIGATIONS OF THE PARTIES

6.1. The Performer has the right to:

  • make changes and additions to the Content by publishing them on the Performer’s Website and/or other Internet resources;
  • change prices for unpaid Services by placing them on the Site and other Internet resources;
  • to terminate the provision of Services by blocking access to the Content and/or Personal account in case of violation by the Customer of the terms of the Agreement in the cases provided for in this Offer;
  • store and process the Customer’s personal data in accordance with the Privacy Policy;
  • refuse to provide Services in the cases provided for in this Offer, demand from the Customer immediate termination of violations and compensation for losses;
  • prosecute the Customer for violation of intellectual property rights for the use of the PRO_LNG Trademark, violation of copyright on the Content, demand material compensation for the violation and protect the violated rights in the manner provided by this Offer and the current legislation of Ukraine.

6.2. The Performer is obliged to:

  • provide Services on time and in the amount after receiving payment for the Services in accordance with the Additional Terms;
  • respond to the Customer’s requests in a timely manner;
  • perform other duties provided for by the Offer and the current legislation of Ukraine, which regulates the legal relations of the Parties.

6.3. The customer has the right to:

  • timely receipt of paid Services in accordance with the terms of this Offer;
  • clarification from the Performer of information about the Services in the manner established by this Offer;
  • refuse to receive advertising/marketing mailings from the Contractor. In this case, the Performer is not responsible for the Customer not receiving up-to-date information regarding the Services.

6.4. The customer undertakes:

  • make payment for the Services in the amount and on time in accordance with the Additional Terms in effect at the time of Acceptance;
  • comply with the terms of this Offer;
  • notify the Performer in a timely manner about the change of contact data required for the Account for the communication of the Parties.
  • use information and materials exclusively for personal purposes and for personal use and not to distribute the Content for the benefit of third parties on a paid and/or free basis.
  • use access to the Content and Account for no more than one Customer for each individual access and not transfer it to third parties.
  • not to violate the property and/or non-property intellectual property rights of the Performer and the copyright of the Content. In case of violation, at the first request of the Performer, stop such violation, compensate the Performer for damages and pay a fine.
  • immediately eliminate violations of the terms of this Offer at the request of the Performer, otherwise, the Performer must stop providing the Services until the violations are eliminated without refund and seek protection of violated rights in court.

 

7 INTELLECTUAL PROPERTY

7.1. The content available on the site is the intellectual property of the Artist (or its partners). Content accessed by the Customer as a result of Acceptance of this Offer may be used by him exclusively for personal (non-commercial) use without the right to transfer (paid or free) to third parties and/or posting on public Internet resources.

7.2. The content is subject to intellectual property protection by law. For any violations by the Customer of the Performer’s intellectual property rights to the Content, the Customer is responsible in accordance with the current legislation of Ukraine, as well as this Offer.

7.3. The Performer reserves the right to refuse the provision of Services and terminate the Agreement unilaterally, including closing access to the Content and personal account on the website without returning funds to the Customer in the event of a violation of intellectual property rights, namely the posting or sale of Content by the Customer in your own name on third-party resources for the purpose of sale or free distribution.

7.4. In the event of illegal commercial use of the Performer’s trademark or Content, the Customer shall compensate the Contractor for damages based on the cost of commercial use of the Content (clause 7.7 of the Offer) for the entire period of illegal use and shall pay the Performer a fine in the amount of 100% of the cost of the paid Services.

7.5. The Performer has the right to demand the immediate termination of such a violation directly from the Customer or through the owners of electronic resources on which the content is illegally posted (Google, Facebook, YouTube, Telegram, Viber, marketplaces and domain name registrars).

7.6. In the event that the Customer uses the Content without the written consent of the Performer, the cost of commercial use of the copyright in the Content is estimated at one million hryvnias for one calendar month of use of the Content.

7.7. For violation of intellectual property rights, the Performer may additionally bring the Customer to civil, administrative and criminal liability in accordance with the current legislation of Ukraine by applying to judicial and law enforcement bodies and institutions.

 

8 LIABILITY AND DISPUTE RESOLUTION

8.1. The Performer and the Customer are responsible for violating the terms of the Agreement in accordance with the current legislation of Ukraine and the terms of this Offer.

8.2. All disputes under the Agreement between the Performer and the Customer shall be resolved through negotiations, and in the event of failure to reach an agreement, in accordance with the current legislation of Ukraine.

8.3. The Customer does not have the right to unilaterally withdraw from the Agreement after actually receiving the Services. Funds paid in favor of the Performer are non-refundable in case of unilateral refusal.

8.4. If during the period of provision of the Service the Customer, due to any circumstances beyond the Performer’s control, did not receive the Service, it shall be deemed to have been properly provided by the Performer.

8.5. The Parties are not responsible for non-fulfillment or improper fulfillment of the terms of the Agreement, if this is caused by force majeure circumstances, i.e. circumstances of force majeure, which the Parties could not have known in advance or could not have foreseen. Such circumstances include: power outage, fire, flood, earthquake, tsunami, tornado, hurricane, typhoon, landslides, mudflows, snow avalanches, volcanic eruptions and other natural disasters; wars, revolutions, strikes, acts of sabotage and terrorism, robbery, accidents in the energy supply and communication system, changes in legislation, actions of state bodies and their officials, if these circumstances directly affect the performance of the Agreement. During the duration of force majeure circumstances, the parties have no mutual claims and each party assumes its own risk and consequences of force majeure circumstances. The occurrence of force majeure circumstances must be legally certified and confirmed by the Party that refers to them, with an appropriate certificate from the Chamber of Commerce and Industry of Ukraine or another authorized body.

8.6. The Customer cannot refer to force majeure as a basis for exemption from liability for infringement of the Performer’s intellectual property rights to the Content.

8.7. The Performer does not guarantee absolute error-free Services and guarantees that it will make all reasonable efforts and measures to prevent this from happening. If the Customer discovers errors or inaccuracies caused by the fault of the Performer, the Performer shall, if possible, correct the deficiencies free of charge as soon as possible.

8.8. If the Customer has any claims or questions regarding the Services provided, he may contact the Performer with a written request, in which he must indicate the essence of the claim/question, the request, his name and surname, e-mail address and phone number. Such a request must be sent to the Performer’s e-mail address specified on the website within 14 calendar days from the moment of the claim.

8.9. Based on the result of the review of the claim, the Performer makes a decision to satisfy the claim and eliminate the deficiencies or refuse to satisfy the claims.

Based on the results of the review of the claim, the Performer sends a written response to the Customer’s e-mail address within 14 (fourteen) working days from the date of its receipt.

8.10. At the end of the term of providing the Service, it is considered to have been provided in a timely manner of appropriate quality and does not require the signing of the Act of acceptance and transfer of the provided Services.

 

9 PROTECTION OF PERSONAL DATA

9.1. The Customer’s personal data is processed by the Performer on the website in accordance with the Privacy Policy, the requirements of the current legislation of Ukraine, in particular, but not exclusively, the Law of Ukraine “On the Protection of Personal Data”, the Law of Ukraine “On Access to Public Information”.

9.2. The privacy policy is an integral part of this Offer.

9.3. Acceptance of the Public Offer constitutes unconditional acceptance of the terms of the Privacy Policy.

9.4. When paying for Services by bank card (including entering the card number), the payment is processed on the website of the international payment system. The User’s confidential data (card number, CVV code, expiration date, etc.) are not sent to the Performer, their processing is fully protected and no one, including the Performer, has access to them.

9.5. By making an Acceptance, the Customer agrees to:

(A) organizing and conducting photo, audio and video recording, as well as webcasts of open classes and events (sessions, debates and group classes) with your participation;

(B) use of photo and video materials containing images, voice, reviews and comments from chats for advertising purposes (including their processing and placement on the Internet).

 

10 DURATION OF THE AGREEMENT

10.1. The Agreement enters into force from the date of Acceptance and is valid until the date of expiry of the Agreement.

The contract is concluded for the entire period of provision of a specific Service, specified on the website or in the Additional Terms, and also includes the period of access to the content of the Service.

The term of access to the Content is 1 (one) calendar year from the date of Acceptance, unless otherwise specified on the website or in the Additional Terms.

The Agreement may also be terminated early at the initiative of the parties in the cases specified in this Offer.

 

11 OTHER TERMS

11.1. Recognizing the invalidity of individual clauses of the Agreement does not entail the invalidity of the entire Agreement.

11.2. The Performer has the right to make changes to the Offer by publishing it on the website and/or online resources. It is considered that the Customer has agreed to the changes, if no written objection from the Customer has been sent to the Performer’s e-mail within 3 working days.

11.3. To resolve any technical issues, the User should contact technical support at the email address specified on the website.

11.4. The response to the Customer’s request is provided by the Performer on working days within 72 hours from the date of receipt of the request.

11.5. The time of taking any actions within the framework of the Offer and the Agreement is Kyiv time.

 

Privacy and personal data protection policy

This Privacy and Personal Data Protection Policy describes how the owner of the site www.toolbox.pro-lng.com: (hereinafter – the website) collects, uses, transmits, stores personal data that we automatically receive when you use the site or use our services.

By using the website and our services, you understand that we will collect and use personal information about you in the manner, in the scope and for the purpose described in this Privacy Policy.

If you do not agree with any provision of the Privacy Policy, you have no right to use our services on websites that link to this Privacy Policy and must immediately stop using them.

 

Collection and use of personal data

When you use the site, personal data is automatically collected and processed, namely:

  • data provided by users when filling out registration forms and in the process of using the site and services;
  • cookie files;
  • IP addresses;
  • parameters and settings of Internet browsers.

You automatically provide us with data about yourself when:

  • go to the site, perform a search, go through the pages;
  • create an account on the site;
  • register or enter your personal account on the website;
  • place an order and payment;
  • contact technical support;
  • leave comments and appeals;
  • fill out the forms, indicating personal data.

We collect only those personal data of users (for example, first and last name, login and access password, e-mail address, etc.) that are knowingly and voluntarily provided by you as the subject of personal data for the purpose of using the site, which is in accordance with the requirements of the law is the consent of the subject of personal data to the processing of his personal data in accordance with the purpose of their processing formulated in this Policy. We collect the minimum amount of information necessary to provide services from the site, as well as data on site visit statistics (information about traffic, user browser, as well as date, time, duration of stay on the site, etc.) in order to improve the site and services. We do not collect any information for the processing of which there are certain requirements established by law, such as information about racial or ethnic origin, political, religious and ideological beliefs, membership in political parties and trade unions, criminal convictions for committing a crime or criminal convictions, as well as data related to health, sexual life, biometric or genetic data (in accordance with Article 7 of the Law of Ukraine “On the Protection of Personal Data”).

 

Processing of personal data

We process the personal data of site users only in the minimum amount necessary for providing high-quality services and achieving the goals for which they are gathered.

The owner limits the storage of personal data in accordance with the law to the period necessary for the purposes for which they are collected, unless there are reasons that require an extension of the data storage period.

Personal data is processed for the purpose of:

  • conclusion and execution of a contract for the provision of services in accordance with the terms of the Public Offer posted on the site with the site user (customer);
  • implementation of the Owner’s legal interests, i.e. marketing of own products, investigation or provision of claims, analysis and statistics of activity on the site.

The provision of data is voluntary, but the consequence of not providing some data is the impossibility of establishing business relations and providing services.

Our site may provide links to third-party sites. When you follow these links, you will leave our site. Our Privacy Policy does not apply to these sites, and we are not responsible for the content and privacy of your personal data on such resources. We recommend that you carefully read the privacy policy of each site you visit.

The owner protects personal data from unauthorized access. If personal data is transferred to other persons, this happens in accordance with the current legislation of Ukraine.

 

Protection of personal data

In compliance with the legislation on the protection of personal data, we guarantee their security. Dissemination of personal data without the consent of the site user – the subject of personal data or a person authorized by him is allowed in the cases defined by this Policy and the law if it is necessary in the interests of national security, economic well-being and human rights. The owner has the right to disclose your personal information in the cases and in the order determined by the current legislation. Personal data may be transferred upon written request to law enforcement agencies, justice agencies, government agencies, or authorized organizations that have the right to receive them in accordance with current legislation. Access to personal data can also be obtained by persons trusted by the Owner, such as: partners and contractors, employees, postal operators, persons who provide technical, accounting, legal and marketing services, payment companies. In this case, the Owner guarantees proper storage of personal data by such persons.

 

Information Collected by Payment Companies

We do not store or process payment data of Users. This process is fully delegated to the payment companies through which user payments are made on the site.

We use a method of working with payment companies, according to which the User completely leaves the site at the time of payment and returns only after completing the payment transaction. Detailed information about data stored and used by payment systems, as well as information about cookies, can be found on the website of the relevant payment company, including Fondy. If for any reason we receive your payment information, we will ensure that it is used and handled in accordance with this Privacy Policy.

 

Data storage period

Personal data will be stored for the period (session/session) necessary to achieve the specific purpose for which it was collected, and after its expiration – for the time necessary to ensure the fulfillment of the terms of the contract, its legal and accounting obligations or possible investigation of claims. After the fulfillment of the terms of the contract and the end of our cooperation, personal data of users will be deleted automatically within 5 (five) calendar years from the moment of the last use. Personal data processed for the purpose of marketing own products will be processed until the data subject requests its deletion, but no longer than 5 (five) calendar years.

 

Cookie policy

The website uses cookies, so this section explains what they are for and how to control, keep or delete them. Cookies are small text files that are saved on your computer when you visit a website. They are usually used to support authorized sessions or set up a personalized interface, font size, color scheme, site language, etc., save your preferences and generally provside a more comfortable stay on the site as a whole. The main purpose of using cookies on this site is to ensure the work of authorized users and provide better personalized services.

In addition to its own cookies, the site may store other additional files due to the fact that third-party services are used, such as, for example, Google Analytics statistics and others. You can find out about cookies by checking the cookie storage for each page of the site through your browser. By using the website, you consent to the use of cookies. If you do not wish to save cookies, you can use the special anonymous mode of the browser or manually delete the files after work. The next time you visit the site, the information about your last visit and settings will be lost. In any case, the use of cookies cannot harm your computer or your data. Their storage on disk is safe.

 

User rights

Users whose personal data are processed on the site have the rights defined by the current legislation of Ukraine, in particular, the right to access their data and the right to their correction, deletion, restriction of processing, the right to transfer data, the right to object to processing for the purpose of direct marketing, as well as the right to withdraw consent if the processing is based on consent.

You have the right to delete your personal Account data yourself on the site.

It is also possible to exercise the User’s rights by sending a corresponding request specifying the User’s name and surname, as well as the User’s e-mail address, by e-mail to our e-mail address. the address. Data subjects have the right to file a complaint in accordance with the procedure established by the current legislation of Ukraine or international legislation if they believe that the processing of personal data by the Owner violates the law.

 

Use of e-mail

The User’s e-mail address registered on the website can be used to send news and marketing information about the Owner’s services, including via e-mail and messengers. If you do not want to receive marketing messages, you can unsubscribe by using the corresponding link in the letter or in the settings in the site control panel. We reserve the right to send you informational messages regarding changes to the terms of service, site operation, and technical work.

 

Changes to the Privacy Policy

We have the right to change and supplement this Privacy Policy by publishing it on the site. The user bears full responsibility for timely familiarization with possible changes. Please review this Policy from time to time.

 

Our contacts

If you have any suggestions, comments or questions regarding the Privacy Policy, please contact us by email at support@toolbox.pro-lng.com

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